New Patients

Your First Visit

Welcome! We are pleased that you have interest in becoming one of our growing family of people who have ‘taken back their lives’ by completing our Spinal Stabilization program. Please read the following in order to prepare you best for your appointment:

If you are paying with insurance make sure to bring your insurance card and ID with you.

If you have previously had an MRI imaging examination performed, please be sure to bring it with you to your first visit. Any medical or health care records of prior treatment that you have copies of would be greatly appreciated. Information in CD form are accepted.

Make Your Appointment

Please schedule here and fill out the accompanying paperwork.

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Consultation

Next, you will have a consultation with your Doctor to discuss your health-related problems, concerns, and potential treatment options. If you have had prior imaging studies such as MRI examination, please bring any reports or CD’s that are in your possession. This initial visit is designed for Dr. Grace to learn more about you, your condition, and expectations to determine how we can meet your goals. The consultation will include understanding your chief complaints and how it affects your life, an extensive health history and a review of any prior treatments you have had.

Physical Examination

After your consultation, Dr. Grace will perform a complete physical examination testing your reflexes and flexibility. Other standard neurological, orthopedic, postural, and physical tests will be performed as well. These tests provide further information on identifying the actual cause of your problem. Dr. Grace refers to this as the ‘pain generator’.

Imaging Studies

If you have had MRI imaging studies performed and they are available for review, Dr. Grace will read them personally during your visit. These studies are immensely helpful in identifying the actual cause of your condition and are critical in developing an effective treatment plan. Dr. Grace will thoroughly explain the MRI images to you at this time so that you fully understand the findings.

Report of Findings

Once a thorough consultation, history, physical examination and MRI review have been completed, Dr. Grace will give you a detailed report of all findings and answer any questions you may have. Our goal is to get to the root cause of your complaint and to identify ‘the pain generator’ so an effective treatment plan can be developed that will allow you to “take back your life”.

At this time Dr. Grace will advise whether we can help you and what the recommended treatment protocol would be. If you require care with other providers due to the complexity of your case, he will explain this in detail. Our goal is to provide you excellent care and the natural pain solutions you have been seeking.

Payment Options

Working with Insurance

Many insurance plans contain chiropractic care benefits. Our staff can contact your insurance company and verify your healthcare benefits for you. Natural Pain Solutions works with several types of insurance, including personal insurance, auto accident insurance, and worker’s compensation for workplace injuries. Listed below are short descriptions of the various types of insurance that may cover your specific healthcare needs.

Motor Vehicle Accident Insurance

If you were in a car accident in Oregon, you are eligible to receive at least $15,000 toward your health care costs. Motor vehicle accident insurance benefits can be used for numerous natural health care services, including chiropractic, naturopathic, acupuncture, and massage therapy. You can open a medical claim by following these steps:

  • Call your auto insurance company (a claims adjuster will be assigned to your case and will help you open your claim)
  • Provide our clinic with the following information: the name of your insurance company, the name and phone number of your claims adjuster, and your medical claim number (which you get from your adjuster)

Some people injured in an auto accident may wish to speak with a personal injury attorney. Our clinic can provide you with a referral to a personal injury attorney for legal advice.

Payment at the Time of Service

Natural Pain Solutions accepts payment by credit card, cash, and check at the time of service if you do not have health insurance that includes chiropractic, naturopathic, acupuncture or massage benefits. We are also able to provide payment plans that can ease your financial burden and provide you the opportunity of obtaining the care necessary to resolve your health concerns.

Personal Health Insurance

Natural Pain Solutions accepts most health insurance plans that provide benefits for chiropractic, naturopathic, acupuncture care and massage therapy. Some plans may require a small co-payment, or a payment defined by your insurance policy that is paid by you to your healthcare provider at the time of service. Our office can determine your available healthcare benefits before your initial appointment. Please provide us with your full name, date of birth, and insurance information when you call to schedule an appointment. Personal insurance is the type of insurance that usually covers non motor vehicle accidents or work related accidents, such as general complaints, household related activities, and sports injuries as examples.

Workers Compensation

You may be eligible for worker’s compensation benefits if you are injured while you are at work. Worker’s compensation laws in Oregon provide that if you have successfully opened a worker’s compensation claim, you are entitled to 18 chiropractic visits or 60 days of care provided your chiropractor is your “attending physician.” You are only allowed one attending physician on your initial claim, and you must switch to an attending physician who is an MD or DO after your 18 visits or 60 days of care.

Your new attending physician can refer you for further chiropractic care, if they deem it necessary. Your chiropractor, in this case, becomes your “ancillary care provider.” If you are currently seeking care from a non-chiropractic attending physician, you can change your attending physician to your chiropractor. Oregon worker’s compensation laws allow you the freedom to change your attending physician up to two times after your initial selection.

We highly recommend that your primary care medical physician serve as your attending physician in the event you have a work related injury and request your medical physician to refer you to our offices for care as this usually results in a higher level of coverage for the care you need. We would be happy to discuss this with you at any time should the need arise.

Frequently Asked Questions

A referral is usually not needed to see a doctor of chiropractic (DC); however, your health plan may have specific referral requirements. You may want to contact your employer’s human resources department—or the insurance plan directly—to find out if there are any referral requirements. Most plans allow you to just call and schedule an appointment with a DC.

Chiropractic is widely recognized as one of the safest drug-free, non-invasive therapies available for the treatment of neuromusculoskeletal complaints. Although chiropractic has an excellent safety record, no health treatment is completely free of potential adverse effects. The risks associated with chiropractic, however, are very small. Many patients feel immediate relief following chiropractic treatment, but some may experience mild soreness or aching, just as they do after some forms of exercise. Current literature shows that minor discomfort or soreness following spinal manipulation typically fades within 24 hours.

Neck pain and some types of headaches are treated through precise cervical manipulation. Cervical manipulation, often called a neck adjustment, works to improve joint mobility in the neck, restoring range of motion and reducing muscle spasm, which helps relieve pressure and tension. Neck manipulation is a remarkably safe procedure. While some reports have associated upper high-velocity neck manipulation with a certain kind of stroke, or vertebral artery dissection, recent evidence suggests that this type of arterial injury often takes place spontaneously, or following everyday activities such as turning the head while driving, swimming, or having a shampoo in a hair salon. Patients with this condition may experience neck pain and headache that leads them to seek professional care—often at the office of a doctor of chiropractic or family physician—but that care is not the cause of the injury. The best evidence indicates that the incidence of artery injuries associated with high-velocity upper neck manipulation is extremely rare – about 1 case in 5.85 million manipulations.

If you are visiting your doctor of chiropractic with upper-neck pain or headache, be very specific about your symptoms. This will help your doctor of chiropractic offer the safest and most effective treatment, even if it involves referral to another health care provider.

It is important for patients to understand the risks associated with some of the most common treatments for musculoskeletal pain — prescription and over-the-counter nonsteroidal anti-inflammatory drugs (NSAIDS) — as these treatments may carry risks significantly greater than those of chiropractic manipulation. According to a study from the American Journal of Gastroenterology, approximately one-third of all hospitalizations and deaths related to gastrointestinal bleeding can be attributed to the use of aspirin or NSAID painkillers like ibuprofen.

Yes, children can benefit from chiropractic care. Children are very physically active and experience many types of falls and blows from activities of daily living as well as from participating in sports. Injuries such as these may cause many symptoms including back and neck pain, stiffness, soreness or discomfort. Chiropractic care is always adapted to the individual patient. It is a highly skilled treatment, and in the case of children, very gentle.

Yes. Chiropractic care is included in most health insurance plans, including major medical plans, workers’ compensation, Medicare, some Medicaid plans, and Blue Cross Blue Shield plans for federal employees, among others. Chiropractic care is also available to active-duty members of the armed forces at more than 60 military bases and is available to veterans at 36 major veterans medical facilities.

Doctors of chiropractic are educated as primary-contact health care providers, with an emphasis on diagnosis and treatment of conditions related to the musculoskeletal system (the muscles, ligaments and joints of the spine and extremities) and the nerves that supply them. Educational requirements for doctors of chiropractic are among the most stringent of any of the health care professions.

The typical applicant for chiropractic college has already acquired nearly four years of pre-medical undergraduate college education, including courses in biology, inorganic and organic chemistry, physics, psychology and related lab work. Once accepted into an accredited chiropractic college, the requirements become even more demanding — four to five academic years of professional study are the standard. Doctors of chiropractic are educated in orthopedics, neurology, physiology, human anatomy, clinical diagnosis including laboratory procedures, diagnostic imaging, exercise, nutrition rehabilitation and more.

Because chiropractic care includes highly skilled manipulation/adjusting techniques, a significant portion of time is spent in clinical technique training to master these important manipulative procedures.

In total, the chiropractic college curriculum includes a minimum of 4,200 hours of classroom, laboratory and clinical experience. The course of study is approved by an accrediting agency that is fully recognized by the U.S. Department of Education.

Chiropractic adjustment or manipulation is a manual procedure that utilizes the highly refined skills developed during the doctor of chiropractic’s intensive years of chiropractic education. The chiropractic physician typically uses his or her hands–or an instrument–to manipulate the joints of the body, particularly the spine, in order to restore or enhance joint function. This often helps resolve joint inflammation and reduces the patient’s pain. Chiropractic manipulation is a highly controlled procedure that rarely causes discomfort. The chiropractor adapts the procedure to meet the specific needs of each patient. Patients often note positive changes in their symptoms immediately following treatment.

The hands-on nature of the chiropractic treatment is essentially what requires patients to visit the chiropractor a number of times. To be treated by a chiropractor, a patient needs to be in his or her office. In contrast, a course of treatment from medical doctors often involves a pre-established plan that is conducted at home (i.e. taking a course of antibiotics once a day for a couple of weeks). A chiropractor may provide acute, chronic, and/or preventive care thus making a certain number of visits sometimes necessary.  Your doctor of chiropractic should tell you the extent of treatment recommended and how long you can expect it to last.

Adjustment (or manipulation) of a joint may result in the release of a gas bubble between the joints, which makes a popping sound. The same thing occurs when you “crack” your knuckles. The noise is caused by the change of pressure within the joint, which results in gas bubbles being released. There is usually minimal, if any, discomfort involved.

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